Privacy Policy
Last updated: October 3, 2026
Your privacy is important to us. This Privacy Policy explains what information Upstage Media ("we", "us", "our") collects through reputation.upstagemedia.co (the "Website") and through our services, how we use it, and when we may share it.
1. Website visitors
Like most websites, we collect non-personally-identifying information that browsers and servers make available, such as browser type, language preference, referring site, and the date and time of each visit. We use this to understand how visitors use the Website. We may also collect IP addresses.
2. Information you give us
When you book a call, message us or become a client, we may collect:
- Your name, email address and phone number
- Links to and details of the content you want removed
- Any other information you choose to share about your case
- Billing information needed to invoice you
We collect only what we need to provide our services. You can choose not to share information, but this may limit what we can do for you.
3. Booking and messaging services
We use third-party services to make it easy to contact us:
- Calendly: when you book a call, Calendly collects the details you enter (such as your name and email) and shares them with us. Calendly's own privacy policy applies to its handling of your data.
- WhatsApp: if you message us on WhatsApp, your messages and phone number are handled by WhatsApp under its privacy policy, and received by us.
4. How we use your information
- To respond to you and schedule calls
- To assess your case and provide our services
- To send invoices and service updates
- To improve our Website and services
5. Confidentiality of client cases
Details of your case are kept strictly confidential. We share them only with the parties we must contact to carry out the work you asked for (for example, a platform, publisher or search engine), and only as needed. We never sell your personal information. We do not publicly identify our clients. Any results we share have all identifying details removed.
6. Advertising and remarketing
We may use Google Ads and similar services to show our ads to people who have visited our Website. These third-party vendors, including Google, use cookies to serve ads based on past visits. You can manage this through Google's Ads Settings or opt out of interest-based advertising through your browser's cookie settings.
7. Cookies
A cookie is a small piece of information a website stores in your browser. We use cookies to understand how visitors use the Website and to remember preferences. If you prefer not to accept cookies, you can set your browser to refuse them, although some features of the Website may not work properly.
8. Security
We use commercially reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
9. Your choices
You can ask us to access, correct or delete the personal information we hold about you by emailing support@upstagemedia.co. We will respond within a reasonable time.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page. Continued use of the Website after a change means you accept the updated policy.
11. Contact us
Upstage Media, Kentucky, USA
Email: support@upstagemedia.co
Phone/WhatsApp: +1 (858) 308-1535